Department of Psychiatry, Nassau University Medical Center, New York
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Citation: Ioannou C. Are Puppy Socials the Way to Save
Our Residents? Am J Psychol &
Brain Stud, 2025;2(3):31-40.
Received: 01 August, 2025; Accepted: 06 August, 2025; Published:
08 August, 2025
*Corresponding author: Constantine Ioannou, M.D., Department of Psychiatry, Nassau University Medical Center, New York
Copyright: © 2025 Ioannou C. This is an open-access article published in Am J Psychol & Brain Stud and distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.
I graduated medical school in 1985 and began my residency that same year. Like many of my peers, I endured every third (and sometimes every other) night on call for two full years, looking forward to the time when, as a third-year resident, I would only have to take call once a week. My daily schedule was long-twelve hours was the norm, and during my medicine year, I often worked well over 100 hours a week. I was always tired, constantly trying to find time to sleep wherever I could. I read medical journals when I got home, and days off were used to catch up on reading. But I don’t remember being unhappy. I was living with my future wife, socializing with fellow residents and faculty, and I felt part of a community. We worked hard, but we also felt connected.
In 1989, New York State passed Code 405 after
the death of a patient in a New York City hospital, setting new rules for
resident duty hours. I was a senior resident at the time and served as a
delegate for the Committee of Interns and Residents. I helped implement the
changes in our hospital and saw no downside. It made no sense for people to
work 110-hour weeks, be sleep-deprived, and possibly put patients at risk. I
assumed that this would lead to happier, healthier residents.
Fast forward thirty years. We’ve cut back duty
hours, we give residents meals, we protect their didactic time, and we offer
puppy socials and ice cream socials-and still, they don’t seem any happier.
Depression, burnout, and even suicide remain disturbingly common. So, what’s
going on?
Yes, 80 hours is still a long week, and
24-hour shifts are still grueling. But most of us entered medicine knowing that
we’d be working weekends, evenings, and holidays. That hasn’t changed. What has
changed is the nature of the work and the environment in which we do it.
When I started out, we used paper charts. I
knew where to find lab results. I read the nurses' notes. The whole record was
in one place. It was easier. I didn’t know much about computers until the ’90s.
The field was smaller then. We knew less, but that also meant less pressure to
keep up with a massive and growing body of knowledge. Back then, I could stay
current by reading two journals. That’s not possible anymore.
Over time, the field got more complex. We
started talking about “best practices,” “quality improvement,” “manualized
care,” “population health,” and “regulatory compliance.” Neuroscience took
center stage, and new medications kept coming. I tried to keep up, but it felt
like being battered by waves. And it’s not just the knowledge base. It’s the
bureaucracy. The chart became a computer screen, full of boxes and checklists.
Notes are written for risk management and reimbursement, not for care.
Residents are now some of the most
accomplished people I’ve ever worked with. But they are burdened. They stare at
screens. They don’t make eye contact at the nursing station. Patients are often
seen as interruptions to the real task-documentation. Tasks pile up, forms need
filling out, and there’s always some new metric to meet.
And the didactics-there’s so much content, so
many slides, so many updates. But when you ask a resident what they’ve learned
that they can use tomorrow, it’s often a short list.
So how do we help? We start by telling the
truth.
We stop sugarcoating residency. We tell
applicants: this is hard work. There will be moments of joy and pride, but also
exhaustion and frustration. Our job is to support you through it. We can’t
remove all the burdens, but we can promise to listen, to be honest, and not to
threaten.
I often tell my residents that today’s
trainees are better than I was when I started. That’s true. But they are
navigating a very different system. When they get to their third year and start
working in the outpatient clinic, they’re surprised by how much “social work”
they’re expected to do. I show them the forms, and point out that they say
“Physician Signature.” This is physician work. Faxing forms, responding to
pharmacy requests, handling regulatory demands-this is part of the job now.
When I started speaking plainly to residents
about this, most handled it better than when I tried to protect them from the
truth. They are smart. They can deal with reality. What they can’t deal with is
being treated like they’re fragile or being misled.
Professionalism in this environment is tough.
But it’s essential. I still remember how proud I was to get my scrubs and
beeper on July 1, 1985. I still feel proud to be a doctor. I still believe in
our mission—to care for people in their most vulnerable moments.
That’s what I try to pass on to residents. Not
the bureaucracy, not the burnout, but the meaning behind the work. I want them
to feel that being a physician is a privilege.
And we have to listen. Really listen. When a
trainee says they’re frustrated or overwhelmed, don’t dismiss it. Don’t
retaliate. Don’t act like its insubordination. They often see things we’ve
become numb to. They may even have ideas that could help. And if nothing else,
they need to feel heard and supported.
The goal isn’t just to graduate residents. The
goal is to help them become doctors we’d trust with our family and friends.
That’s what I tell them. That’s the real mission.
No amount of puppy socials can replace that.