Abstract
The introduction of cloud computing has
altered how it satisfies IT requirements. A new era in IT has evolved with
cloud computing, and all CIOs have it high on their agendas. Cloud technology
is increasingly widely used by banks to accomplish a variety of objectives.
Business models that offer greater client experiences, effective teamwork,
quicker marketing, and more IT efficiency are made possible by cloud computing1. The focus of the paper is the digital
disruption occurring in the financial industry, which has led to a rise in new
collaborations between banking institutions and fintech businesses. It is the
latter that is accountable for the technologies that control entities use and
that must contend with the multitude of restrictions imposed by those entities2.
Keywords: Cloud Computing, FinTech, Banking,
Cybersecurity, SaaS
1. Introduction
Utilising data that is accessible over the
Internet from an external server is known as cloud computing. It is described
as easy, accessible, on-demand network access to a shared pool of quickly
provided and released programmable computing resources with little involvement
from service providers or management1.
Many banks already use cloud computing for non-essential and non-core functions
like email, customer relationship management, human resources, analytics,
development, and testing. A small number of banks have also moved their whole
core service portfolio to the cloud or are in the process of doing so1.
Now, a lot of financial institutions are
creating and testing cloud-based services, but very few have chosen to use the
shared services that the Big Tech companies have made available. For instance,
Amazon has been persuading significant organisations about the security of
using their shared storage for several years2.
Banks are moving some of their surface systems to the cloud, and many of their
applications are managed in the hybrid cloud or hosted by third parties, but
they are unable to adapt to changing client expectations due to
incompatibilities caused by their outdated infrastructure and new front-end2.
For organisations to really consider moving
their core activities to the cloud, service providers have fixed flaws in their
systems. Encryption keys, which are necessary for storing consumer personal
data in external settings, are now owned and managed by entities. Public clouds
have become possible because of evolving cyber-security tactics and mindsets2.
2. Benefits
·Scalability: One of
the main advantages of cloud computing for fintech enterprises is scalability.
As these businesses grow, they need to be able to handle increasing volumes of
data and traffic. With cloud computing, they can easily scale up their
infrastructure to meet these demands, without having to invest in additional
hardware3.
·Cost-effectiveness: - Cost-effectiveness is another advantage of cloud computing for fintech
businesses. These companies can save money up front by employing cloud services
instead of buying and maintaining their own gear and software. As an
alternative, they can simply scale up or down as their needs vary and only pay
for what they need, when they need it3.
·Security: - Although some companies might be reluctant to put sensitive financial
data on the cloud, the reality is that cloud providers frequently provide
stronger security standards than many companies can accomplish on their own. To
guard against cyberattacks and data breaches, cloud providers have put in place
strong security measures, such as firewalls, intrusion detection and prevention
systems, and encryption3.
·Data analytics: - Data analytics is a key component used by fintech companies to make
well-informed business decisions. With the use of cloud computing, these
companies can now access robust analytics tools that make it simple and rapid
to analyse enormous volumes of data3.
3. Challenges
According to Global Data’s Enterprise ICT
Investment Trends 2022 survey, the majority of retail banks are still using
cloud computing and have significant exposure to cloud infrastructure.
According to half of the respondents, in 2022 compared to 2021, their ICT
spending for cloud computing increased marginally (by 1% to 6%). Furthermore,
21.8% of respondents said that in 2022 compared to 2021, their ICT budget for
cloud computing had increased significantly (by more than 6%)4.
Most businesses prefer to use a SaaS
arrangement when implementing their corporate applications in the quickly
changing retail banking industry because it offers greater flexibility, client
involvement, and product agility. According to a survey conducted by Global
Data, 43% of retail banks reported that, in comparison to the prior year, their
enterprise ICT budget allocation for SaaS had increased marginally (1% to 6%)4.
Other challenges are: -
·Data Privacy and
Security: Any technology presents security challenges,
and the Cloud is no different. Since bank data is the most sensitive data, the
financial sector must protect it from cyberattacks6.
·Lost Productivity: Businesses that still use outdated systems
lose out on cloud apps' productivity advantages. As banks race to shift to the
Cloud, they risk server disruptions lasting hours or days, which affects both
customers and employees6.
·Compliance and
Reporting: It is clear in this context that banks need to
take care of regulatory issues before making extensive use of cloud services.
Regulators worry about storing confidential information on the cloud,
particularly as non-banking companies join the market6.
4. Future
Financial technologies are bringing about a
dramatic upheaval in the corporate sector. Over the past ten years, there has
been a noticeable change in the perception of traditional banking and lending
as well as the necessity for digital money transfers, payment methods, online
lending, and online stock trading platforms. With the help of innovative
thinkers, the financial industry, which gained from the digital revolution,
became the next big thing in technology. Fintech entrepreneurs are
revolutionising society by introducing innovative ideas that address everyday
financial issues5.
Fintech companies use technology to create a
working financial system in a way that has never been done before. Among these,
cloud computing is causing a stir in the banking sector. Fintech cloud service
companies are making the most of this sector's potential. Cloud computing
allows banks and Fintech companies to innovate while saving money on
operational and regulatory costs. Customers benefit because it boosts the
competitiveness and efficiency of the banking industry5.
The cloud provides excellent security, prompt
service, innovative processes, and infinite scalability to the financial
industry. The cloud has accounted for 23.84 percent of the projected compound
annual growth rate5.
5. Solutions
Most retail banks use cloud computing heavily,
despite obstacles such data privacy, security, loss of productivity, and
compliance. ICT investment for cloud computing surged for many banks, with
21.8% experiencing significant growth, according to Global Data's 2022 report.
SaaS agreements are favoured because of their adaptability and speed. Banks
need to use cloud solutions to solve issues by upgrading cybersecurity
defences, updating antiquated systems, and guaranteeing regulatory compliance.
This strategy will preserve data integrity while maximising productivity.
6.
Conclusion
FinTech is revolutionised by cloud computing
because it provides scalable, affordable, and safe IT solutions. It speeds up
market entrance, facilitates effective teamwork, and improves consumer
experiences. Cloud technology enables banks and fintech companies to innovate
and cut expenses associated with operations, even in the face of obstacles like
data privacy, security, and compliance. This encourages efficiency and
competition, which propels the digital revolution and future expansion of the
financial sector.
7. References